Who we are
Celleste Med Spa (“Celleste,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, schedule an appointment, submit an inquiry, or use our services.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or otherwise interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Contact information
- Appointment or consultation requests
- Information submitted through website forms
- Communications you send to us
- Other information you choose to provide
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and requests
- Schedule or manage appointments and consultations
- Provide information about our products and services
- Communicate with you regarding your requests or services
- Improve our website, services, and customer experience
- Maintain the security and functionality of our website
- Comply with applicable laws and legal obligations
We do not sell your personal information.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and measure website performance.
We may also use third-party analytics and advertising services, including services provided by Google or other platforms. These services may use cookies or similar technologies to collect information about website activity.
You may adjust your browser settings to refuse or limit cookies. Some website features may not function properly if cookies are disabled.
4. Advertising and Analytics
We may use third-party services, such as Google Analytics and Google Ads, to understand website traffic, measure advertising performance, and improve our marketing efforts.
These third-party providers may collect information through cookies and similar technologies in accordance with their own privacy policies.
Where required by applicable law, we will obtain appropriate consent before using certain advertising or tracking technologies.
5. How We Share Information
We may share personal information with trusted service providers who assist us with operating our website, scheduling appointments, communications, analytics, marketing, payment processing, or other business operations.
These service providers are authorized to use personal information only as necessary to provide services on our behalf or as otherwise permitted by law.
We may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect our rights, safety, property, customers, or others.
6. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information.
California residents may have additional privacy rights under applicable California privacy laws.
To submit a privacy-related request, please contact us using the information provided below.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
10. Email and SMS Communications
If you provide your email address or mobile phone number and consent to receive communications from us, we may contact you regarding appointments, inquiries, services, promotions, or other relevant information.
You may opt out of promotional email communications by following the unsubscribe instructions provided in the email.
If SMS/text messaging services are offered, you may opt out of text messages at any time by replying STOP. Message and data rates may apply.
Mobile information will not be sold or shared with third parties for promotional or marketing purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws.
Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Celleste Med Spa
7800 Commonwealth Ave., Suite 101
Buena Park, CA 90621
Email: cellesteinfo@gmail.com